Terms of Service

Updated on 19 February 2024


The English version is not the official one.
If necessary, please consult the French version (Version en français).


assistEU SAS (assistEU,” “we,” “our”) offers productivity, and data visualization tools available online, as subscription services (each, a Subscription Service”) as well as support and professional services (all collectively, the Services”), and website, including but not limited to assisteu.eu (the Website”).


1. Your Relationship with assistEU


assistEU has three different types of end users:

  1. We call users of the Websites Site Visitors.
  2. We call users who use the free version of the Services Free Users.” While Free Users can access and use the Services, they have access to a more limited set of features and functionality than Subscribers.
  3. We call users who use the Services as part of a paid subscription plan (regardless of the subscription tier) Subscribers.” The features and functionalities available to Subscribers are determined by the subscription tier.

We refer to these three types of end users collectively as Users” or you” for purposes of these Terms of Service (the Terms”). Regardless of what type of User you are, these Terms create a legally binding agreement between you and assistEU and explain all rules governing the use of the Services and Website. If you do not agree to these Terms, please do not access or use the Services and Website.


2. Accepting the Terms


2.1 You acknowledge and agree that you have read, understood and agree to be legally bound by these Terms and our Privacy Policy by clicking or tapping on a button indicating your acceptance, by accessing or using the Services and Websites, or by executing or making a payment based on an ordering document, statement of work or invoice (an “Order”) that relates these Terms.

2.2 By accepting these Terms, you represent that you have the legal power to do so. If you accept these Terms on behalf of an organization, (a) “you” and “your” will refer to that organization and any individual accessing the Services through your account will be referred to as a “User”; and (b) you understand and agree that the organization will be responsible for ensuring that each of its Users complies with these Terms.

2.3 You may not use the Services and may not accept the Terms if you are barred from receiving the Services under the laws of the country in which you are a resident or from which you use the Services. If you represent an organization, you will ensure that: (a) your Users do not use the Services in violation of any export restriction or embargo; and (b) you do not provide access to the Services to persons or entities on any restricted lists.

2.4 If you are under 18 years old, you are not allowed to create an assistEU account or use the Services unless (a) you have received access to the Services through your school; or (b) your legal guardian has reviewed and agreed to these Terms. If you are a parent or legal guardian permitting a person under 18 years of age (a “Minor”) to create an account and/or use the Services, you agree to: (i) supervise the Minor’s use of the Services and their account; (ii) assume all risks associated with, and liabilities resulting from, the Minor’s use of the Services and their account; (iii) ensure that the content in the Services and on the Websites are suitable for the Minor; (iv) ensure all information submitted to us by the Minor is accurate; and (v) provide the consents, representations and warranties contained in the Terms on the Minor’s behalf.


3. Provision of the Services by assistEU


3.1 You and each User may access and use the Services, including the software provided as part of the Services, during the applicable subscription term and subject to these Terms. You may not assign or grant a sub-license of your rights to use the Services, grant a security interest in or over your rights to use the Services, or otherwise transfer any part of your rights to use the Services.

3.2 assistEU may provide implementation, consulting, configuration, integration, training, advisory, development, and other professional services (“Professional Services”) as described in, and subject to payment of the fees specified in, an Order. Any material changes requested or required to be made to the Order will require a change order agreed and signed by the parties. assistEU hereby grants you a right to access and use the goods, products, or other deliverables identified in an Order for Professional Services (“Deliverables”) for your internal business purposes, pursuant to these Terms.

3.3 assistEU provides technical support through requests submitted to contact@assisteu.eu.

3.4 If you choose a trial subscription, during the trial period the Subscription Service is provided with no warranties. assistEU will not be liable for any damages related to your use of the Subscription Service during the trial period. Once the trial period ends, your will be offered to subscribe to one of our offers to continue using our paying Services. The non-paying Services will still remain accessible.

3.5 assistEU warrants that: (a) during the applicable subscription term, the Subscription Service will operate substantially as described in the online documentation; (b) the Support and Professional Services will be performed in a competent and workmanlike manner in accordance with generally accepted industry standards, this Agreement and applicable Order; and (c) the Deliverables will conform to the specifications in the applicable Order. If you believe a Service or Deliverable does not comply with these warranties, you must notify assistEU in writing within 30 days of delivery of the non-conforming Service or Deliverable. As your exclusive remedy and assistEU’s sole liability for breach of these warranties, assistEU will use commercially reasonable efforts to correct the non-conforming Service or Deliverable at no additional charge to Customer within a reasonable time period. These warranties will not apply to any failure caused by a defect in or modification to the applicable Service or Deliverable caused or made by you, any User, or a person acting at your direction.

3.6 The Subscription Service includes the features and functionality applicable to the selected version. assistEU may update the content, functionality, and user interface of the Subscription Service in its sole discretion. Some features and functionality may be available only with certain versions of the Subscription Service. assistEU does not represent or warrant that a particular subscription plan will be offered indefinitely and reserves the right to change or alter the features and options, including volume of transmissions and maximum data requests, in a particular subscription plan without prior notice.


4. Using the Services


4.1 In order to register for and access certain Services, you and each User will be required to provide information. You agree that any registration information given to assistEU, including contact information (e.g., e-mail address) and billing/payment details, will be accurate and kept updated.

4.2 You will obtain, maintain, and support all internet access, equipment, and ancillary services needed to access the Services and Deliverables. Subscriptions are for named individuals and cannot be shared or used by more than one individual at a time. Each User must keep a secure password for accessing the Subscription Service, which must be kept confidential. You will (a) if applicable, obtain from the Users on your account any consents necessary for assistEU to provide the Services; (b) maintain commercially reasonable security standards with respect to use of the assistEU Assets (defined below); and (c) in the event of any unauthorized access to or use of the Services or Deliverables, promptly notify assistEU at contact@assisteu.eu.

4.3 You are responsible for access to and use of the Subscription Service and Deliverables by the Users on your account and each User’s compliance with these Terms.

4.4 You will not and will ensure that each User does not:

(a) license, sublicense, sell, resell, rent, lease, transfer, distribute, provide access, or otherwise commercially exploit, or make the Services or Deliverables available to any third-party except as expressly authorized herein;

(b) copy, modify, translate, adapt, merge, or create derivative works of the Services or Deliverables or disassemble, decompile, reverse engineer or otherwise extract the source code of, or reduce to human-perceivable form, any part of them unless the foregoing restrictions are expressly prohibited by applicable law;

(c) use or access the Services or Deliverables (i) for competitive purposes or (ii) other than in compliance with all applicable laws and regulations (including export control laws and restrictions);

(d) remove or modify any proprietary markings or restrictive legends in the Subscription Service or on the Deliverables;

(e) infringe or misappropriate any assistEU Assets;

(f) attempt to gain unauthorized access to the Services or any portion thereof;

(g) introduce into the Subscription Service viruses, malware, Trojan horses, worms, spyware or other destructive code, or otherwise engage in any malicious act or disrupt the security, integrity or operation of the Subscription Service;

(h) access or attempt to access the Subscription Service by any means other than assistEU’s publicly supported interfaces, including through any automated means (i.e. use of scripts or web crawlers);

(i) probe, scan, or test the vulnerability of any assistEU system or network;

(j) access, store, create, share, display, publish or transmit any material that is unlawful or related to illegal activity, threatening, deceptive, defamatory, discriminatory, obscene, libelous, an invasive of another’s privacy, or infringes the intellectual property rights of a third-party through the Subscription Service.


5. Associated Accounts


5.1 Some Offers may offer an “Associated account” feature that allows the owner account to share its subscription plan. An associated account is controlled by an owner account and tied to a specific email address. If an email address is not tied to an existing User, a notification will be sent to inform the owner of this email.

5.2 Associated accounts and owner accounts can only be tied to Users from the same European Parliament Member’s office or the same company, unless otherwise specified. assistEU will automatically and regularly check the validity of Associated accounts on the basis of the European Parliament website information and other public or private sources. If an Associated account is considered not to be valid, assistEU reserves the right to downgrade this Associated account to a free account, at any time, after giving notice to the Associated account and the owner account emails.

5.3 If authorized, the owner account can define its associated accounts by adding or deleting the email addresses related to these associated accounts in the Account Settings. If the owner account is unable to modify its associated accounts, the request must be notified to contact@assisteu.eu.

5.4 When an account owner pays for a subscription plan, this plan automatically applies to all the associated accounts. Associated accounts will be provided with the same Services as the owner account.

5.5 When an owner account deletes one of its associated account, the latter will automatically be downgraded to a free account. As a result, the User of this associated account will no longer benefit from the subscription plan paid by the owner account and its related Services.

5.6 If an owner account is suspended for any reason, all associated accounts related to the owner account will be immediately downgraded to free accounts. assistEU will only take this action for as long as it takes to resolve the problem with the owner account.


6. Billing, Payment and Renewal


6.1 If you select a paid tier of the Subscription Service (a “paid account”) assistEU will bill you in advance for use of the Services on the frequency that you select.

6.2 Current pricing are published on the Subscription page on the Website. assistEU reserves the right to modify pricing at any time for renewal terms provided, that assistEU will notify you or the account admin prior to any price increase affecting that account.

6.3If you upgrade to a higher tier of paid account, assistEU will not credit any remaining balance from your previous subscription payment, unless otherwise specified.

6.4 All payments are due in Euro unless otherwise indicated on the subscription pricing page, Order or invoice. Credit card, debit card or other forms of payment are due at the beginning of the relevant subscription term. assistEU will charge you for all fees when due. assistEU may enable other forms of payment in the Account Settings page, which may be subject to additional terms. Payments for invoices are due the day of the invoice date, unless otherwise specified, and are considered delinquent thereafter.

6.5 Your subscription will automatically renew at the end of each subscription term and you authorize assistEU to charge the credit card, debit card or other forms of payment for each renewal. If you wish to change your subscription level, number of Users, subscription term, or cancel your auto-renewal, the account owner or the admin must change the settings in the Account Settings page provided in the Subscription Service or contact our customer support team prior to the renewal date.

6.6 Billing disputes must be notified to assistEU in writing before the due date. You will be responsible for all reasonable expenses (including attorneys’ fees) incurred by assistEU in collecting delinquent amounts. If delinquent fees are not paid, assistEU will automatically downgrade your account to a free account and/or suspend or terminate your use of the Services. Downgrading your account may cause the loss of features, functionality or capacity. If you require a purchase order, vendor registration form, or other documentation, such requirement will in no way relieve, affect or delay your obligation to pay amounts when due.

6.7 You are responsible for any taxes, duties, and customs fees associated with the sale of the Services (other than assistEU’s income tax) (collectively “Taxes”), and you will pay assistEU for the Services without any reduction for Taxes. If assistEU is obligated to collect or pay Taxes, the Taxes will be invoiced to you, unless you provide assistEU with a valid tax exemption certificate. If you are required by law to withhold any Taxes from your payments to assistEU, you must provide assistEU with an official tax receipt or other appropriate documentation to support such withholding and reimburse assistEU for such withholding tax.

6.8 Except as expressly set forth in these Terms or when required by law, all fees are non-cancellable and once paid are non-refundable, even in the case of unused subscription periods.


7. Confidentiality


7.1 “Confidential Information” means non-public, proprietary, business, technical, security, legal, or financial information that is either marked or identified as Confidential Information or would reasonably be understood to be confidential, including information about products, processes, services, trade secrets, marketing and business plans, client lists, financial information, system architecture, security programs, and intellectual property. For avoidance of doubt, the price you pay for the Services constitutes assistEU’s Confidential Information. Notwithstanding the foregoing, Confidential Information does not include information that: (a) the receiving party possesses without a duty to keep confidential prior to acquiring it from the disclosing party; (b) is or becomes publicly available through no violation of this Agreement by the receiving party; (c) is given to the receiving party by a third-party not under a confidentiality obligation to the disclosing party; or (d) is developed by the receiving party independently of, and without reliance on, confidential or proprietary information provided by the disclosing party

7.2 Each party may be given access to Confidential Information of the other party in connection with these Terms. The receiving party may only use this Confidential Information as provided for in these Terms or to exercise its rights hereunder and may only share this Confidential Information with its employees, agents, advisors and service providers who need to know it, provided they are subject to similar confidentiality obligations. The receiving party will use the same degree of care, but no less than a reasonable degree of care, as such party uses with respect to its own Confidential Information to protect the disclosing party’s Confidential Information and to prevent any unauthorized use or disclosure thereof. Neither party will be responsible for any loss, destruction, alteration or disclosure of Confidential Information caused by any third-party. If the receiving party is compelled by law to disclose the other party’s Confidential Information, it will use commercially reasonable efforts to give the disclosing party prior written notice of such compelled disclosure (to the extent legally permitted) and reasonable assistance, at the disclosing party’s cost, if the disclosing party wishes to contest the disclosure.


8. Privacy, Personal Data and Data Security


8.1 assistEU’s Privacy Policy explains how assistEU treats your personal information and protects your privacy when you use the Websites and Subscription Service. If you use our Websites or are an individual User of a Subscription Service or part of a team account, you agree to the use of your data, including personal information, in accordance with assistEU’s Privacy Policy, available at https://assisteu.eu/privacy-policy-en/.

8.2 assistEU will use data provided in connection with the creation or administration of entity and User accounts solely to set up and maintain such accounts, to inform entities and Users about features of the Services, to provide and maintain the Services, and as necessary to comply with applicable law, regulation, legal process or enforceable governmental requests and to detect and prevent fraud and or violations of this Agreement.

8.3 assistEU will maintain appropriate administrative, physical, technical and organizational measures to protect the security, confidentiality, and integrity of your use of Services in accordance with our information security program. Any revisions to our information security program will not diminish our current data security obligations.

8.4 assistEU may utilize subcontractors or SaaS tools in connection with assistEU’s provision of the Services, including processing data, provided that such third parties are subject to appropriate confidentiality and data security obligations.


9. Other Features of the Services


9.1 The Services use free or non-free content provided by others, such as European institutions public data, that may not be owned by assistEU and may be protected by intellectual property rights owned by third parties. Such content is the sole responsibility of the person or entity from whom it originated.

9.2 The Services facilitate the sharing of information within your organization and potentially outside of your organization. You agree that you are solely responsible for the content that you create, transmit or display while using the Services and for the consequences of your actions (including any loss or damage which assistEU may suffer). You must ensure that you have all the rights and permissions needed to use that Content in connection with the Services.

9.3 If you receive any Service free of charge, such Services are made available without any representations, warranties, support, maintenance or other obligation of any kind. assistEU may terminate your access to, or use of, a free Service at any time.

9.4 assistEU may make new features of the Subscription Service available to your account or certain Users. Notwithstanding any other provision herein, Services released as beta, pilot, limited release, non-production or evaluation (“Beta Features”) are made available to Customer without any warranty, support, maintenance or other obligation of any kind. assistEU may terminate access to, or use of, a Beta Feature at any time.


10. assistEU Intellectual Property and Proprietary Rights


10.1 As between the parties, assistEU owns all right, title, and interest in and to the assistEU Assets and assistEU Confidential Information, including all intellectual property and proprietary rights therein. Except as expressly set forth herein, assistEU does not convey any rights to you or any User. “assistEU Assets” means (i) the Services, Deliverables and all materials, ideas, and items that are conceived, made, discovered, written, or created by assistEU’s personnel in connection with providing the same; (ii) all assistEU technology, software, data, methodologies, changes, improvements, components and documentation used to provide the Services or made available in connection herewith, and all intellectual property, proprietary rights and underlying source code and object code in and to the foregoing; and (iii) all other intellectual property owned by assistEU and all copyrights, patents, trademarks and trade names, trade secrets, specifications, methodologies, documentation, algorithms, criteria, designs, report formats and know-how.

10.2 You or a User may provide feedback or suggestions about the features, functions, or operation of the Services (“Feedback”). assistEU may freely use and exploit the Feedback (without any obligations or restrictions). You and the Users are not required to provide Feedback and assistEU is not required to use or incorporate Feedback into any of its products or Services.

10.3 assistEU owns all rights to the Statistical Data. assistEU may use the Statistical Data for its own business purposes (such as improving, testing, and maintaining the Subscription Service and developing additional products and services), and from time to time, provided that it does not reveal the identity, directly or indirectly, of any User or entity, may publish Feedback and aggregated Statistical Data. “Statistical Data” means statistical data generated or related to the provision, operation or use of the Subscription Service, including measurement and usage statistics, configurations, survey responses, and performance results.

10.4 Nothing in the Terms gives you a right to use any of assistEU’s trade names, trademarks, service marks, logos, domain names, or other distinctive brand features, unless you have received explicit consent.


11. Publicity


11.1. Unless otherwise specified in an Order, assistEU may identify you as a customer, and may use your name, corresponding trademark or logo, on our website or in our customer list, blogs, and other marketing materials or public communications subject to your published brand guidelines. To request removal of this identification, please notify us in writing at contact@assisteu.eu.


12. Service updates


12.1 The Subscription Service will automatically download and install updates from time to time from assistEU. These updates are designed to improve, enhance and further develop the Subscription Service and may take the form of bug fixes, enhanced functions, new software modules and completely new versions with different features. You agree to receive such updates and permit assistEU to deliver them to you as part of your use of the Services.


13. Ending your Relationship with assistEU


13.1 The Terms will apply until all accounts under your control are closed unless superseded by written agreement between you and assistEU.

13.2 If you want to terminate your subscription and close your account, you may do so by (a) notifying assistEU at contact@assisteu.eu or (b) cancelling your subscription in the Accounts Settings page and then closing your account, if this option is available to you.

13.3 Either party may terminate the Services if: (a) the other party is in material breach of these Terms (or has acted in a manner which clearly shows that the party does not intend to, or is unable to comply with, the provisions of the Terms) and fails to cure such breach within 10 days following receipt of written notice from the non-breaching party, except that termination will take effect on notice in the event of a breach of Section 4.4; (b) the other party ceases its business operations or becomes subject to insolvency proceedings and the proceedings are not dismissed within 60 days; or (c) it is required to do so by law.

13.4 In addition, assistEU may terminate your subscription and/or close your account, for any or no reason, by giving you 30 days’ written notice to your email address on file and providing a pro rata refund for any prepaid, unused subscription fees for the Services.

13.5 assistEU reserves the right to suspend access to the subscription Service if (a) you have undisputed amounts; (b) assistEU reasonably determines that you or any Users on your account are in breach of these Terms; or (c) assistEU reasonably determines that you or any Users on your account are using the Subscription Service in a way that creates a security vulnerability, may disrupt others’ use of the Subscription Service, or have misappropriated or infringed assistEU’s or another third-party’s intellectual property or proprietary rights. assistEU will only suspend access to the extent, and for the duration, necessary to address the violation and will promptly restore access once the issue has been resolved. assistEU will not suspend access if Customer is (reasonably and in good faith) disputing a charge and cooperating in resolving the dispute. You acknowledge and agree that if assistEU disables access to your account, you may be prevented from accessing the Services, your account details, or any files or other content contained in your account.

13.6 Upon termination of the Services, (a) assistEU will disable your account and each User’s access to the paid Services; (b) you will pay any accrued but unpaid fees prior to the effective date of termination; (c) each party will return and make no further use of, or destroy, any Confidential Information belonging to the other party, subject to (d); and (d) assistEU will delete all User’s content in accordance with its deletion schedule and back-up policy. Notwithstanding the foregoing, if Users maintain free accounts after cancellation of a paid account, information and content in those free accounts will not be deleted until such accounts are permanently deleted and the free accounts will remain subject to these Terms. When these Terms end, all legal rights, obligations and liabilities that you and assistEU have benefited from, been subject to, have accrued, or which must survive in order to give proper effect to their intent, shall be unaffected by this cessation, and the provisions of Section 18 shall continue to apply to such rights, obligations and liabilities indefinitely.

13.7 If your paid account is downgraded or canceled for any reason, your information and content may be deactivated but not deleted. In order to delete your data from our servers after ending your relationship with assistEU, you must permanently delete your account. To do so, please contact us at contact@assisteu.eu.

13.8 A Site Visitor may terminate its use of the Websites at any time by ceasing further use of the Website. assistEU may terminate your use of the Websites and deny you access to the Websites in our sole discretion for any reason or no reason, including for violation of these Terms.


14. Exclusion of Warranties


14.1 Nothing in these Terms, including Sections 14 and 15, shall exclude or limit assistEU’s warranty obligations or liability for losses which may not be lawfully excluded or limited by applicable law. Only the limitations which are lawful in your jurisdiction will apply to you and assistEU’s liability will be limited to the maximum extent permitted by law.

14.2 Except as expressly provided herein, neither party makes any representation or warranty of any kind, whether written, oral, express, implied, or statutory, including, without limitation, the implied warranties of merchantability, title, non-infringement, and fitness for a particular purpose, to the maximum extent permitted by applicable law. assistEU makes no representation or warranty of any kind regarding any non-assistEU application with which the service may interoperate. assistEU does not warrant that the services will be error-free or operate without interruptions or downtime or that defects in the operation or functionality of any software provided to you as part of the services will be corrected.


15. Limitation of Liability


15.1 To the extent permitted by law, neither party will be liable to the other party (regardless of the basis or type of claim and even if advised of the possibility of such damages) for any lost profits, revenues or data, business interruption, depletion of goodwill, cover, or indirect, special, exemplary, punitive, incidental or consequential damages arising out of or related to these terms.

15.2 assistEU will not be liable for any loss or damage which may be incurred by you as a result of (i) any changes which assistEU may make to the Services or any features within the Services; (ii) your failure to keep your password or account details secure and confidential.

15.3 The parties acknowledge and agree that the limitations of liability, disclaimer of warranties, and any exclusion of damages included herein represent an allocation of risk between the parties (including the risk that a remedy may fail of its essential purpose) which is reflected by the fees paid.


16. Changes to the Terms


16.1 assistEU may make changes to the Terms from time to time. When these changes are made, assistEU will make a new copy of the Terms available at https://www.assisteu.eu.

16.2 You understand and agree that if you are on a free account and you use the Services after the date on which the Terms have changed, assistEU will treat your continued use of the Services as acceptance of the updated Terms. If you have a paid account, the new Terms will apply upon your Subscription renewal.


17. General legal terms


17.1 Unless otherwise specified in an Order, the Services are provided by, and you are contracting with, assistEU SAS, and references to “assistEU”, “we”, “us”, and “our” are references to

144 Avenue Charles de Gaulle, 92200 Neuilly-sur-Seine, France
company registered in Nanterre, Siren 883586455
SAS with a capital of 10,000 euros

These Terms, and your relationship with assistEU under the Terms, shall be governed by the laws of the France without regard to its conflict or choice of laws rules.

17.2 The parties agree that most disputes can be resolved without resort to litigation. If you have any dispute with us, you agree that before taking any formal action you will contact us at contact@assisteu.eu and provide a brief, written description of the dispute and your contact information (including your username, if your dispute relates to an account). The parties agree to use their best efforts to settle any dispute directly through consultation with each other, and good faith negotiations shall be a condition to both parties.

17.3 The failure of either party to exercise or enforce any right or provision of these Terms will not constitute a waiver of such right or provision or of any other right or provision. To the extent the consultation provisions herein are void or unenforceable, the parties consent to exclusive jurisdiction and venue of “Tribunal de Commerce de Nanterre pour les Clients professionnels” to resolve any dispute. Any legal or arbitration proceeding will be in the French language.

17.4 These Terms constitute the whole legal agreement between you and assistEU related to the use of the Services and supersede all prior or contemporaneous representations, agreements or understandings (written or verbal) relating to the subject matter hereof. Any terms and conditions appearing on a purchase order or similar document issued by you do not apply to the Services, do not override or form a part of these Terms, and are void and of no effect. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect and the invalid or unenforceable provision will be deemed modified so that it is valid and enforceable to the maximum extent permitted by law.

17.5 You agree that assistEU may provide you notices by email, regular mail, or postings on the Services. You may provide notice to assistEU by emailing contact@assisteu.eu.

17.6 The parties are independent contractors. This Agreement does not create or imply any agency, partnership, or franchise relationship. This Agreement is intended for the benefit of the parties and not any third-party. Neither party has the authority to assume or create any obligation on behalf of the other party.

17.7 Neither party is liable for delay or default hereunder if caused by conditions beyond its reasonable control, including natural disasters, acts of god, hacker attacks, acts of terror or war, riots, actions or decrees of governmental bodies, changes in applicable laws, or communication or power failures.

17.8 Neither the rights nor the obligations arising under these Terms are assignable or transferable by either party without the other party’s prior written consent, which shall not be unreasonably withheld or delayed, and any attempted assignment or transfer shall be void and without effect. Notwithstanding the foregoing, assistEU may assign this agreement (including all Orders) without the consent of the other party to a successor in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets in aggregate or related to your Services. Subject to the foregoing, this Agreement shall bind and inure to the benefit of the parties, their respective successors, and permitted assigns.

17.9 Where assistEU has provided you with a translation of the French language version of the Terms, you agree that the translation is provided for your convenience only and that the French language version of the Terms will govern your relationship with assistEU. If there is any contradiction between the French language version of the Terms and a translation, the French language version shall take precedence.